How to start
- Sign in by emailAfter requesting a free trial, use the sign-in link we email when your trial is ready.
- Describe your homeAnswer about 10-15 questions in a chat with the AI about services, hours and call handling.
- Set up forwardingGet a local number in your area code and your carrier or phone system's forwarding instructions.
- Test and go liveAdd a card, complete a test call and check alerts before forwarding goes live.
Have these ready
- Services and areaList what you offer and where you serve families for trial setup.
- Office hoursHave your opening hours and after-hours instructions ready.
- Urgent contactsChoose who receives first calls and the contact order.
- Price policyProvide your General Price List and instructions for price questions.
The trial terms
Request one free 14-day trial/business: up to 100 minutes (20/day); non-prepaid card saved first, uncharged. We verify one mobile number per business to keep trials fair. Reminder emailed two days before conversion; plan renews $249/month: 500 AI minutes, $0.20/extra-minute until cancelled online, effective paid month's end. Case-study pricing requires a short study about results; requests get 48-hour first claim.
FAQ
Can I try a call before giving you my business details?
Yes. The browser demo needs no signup and uses a fictional funeral home. Try a first call, a price question or a message for a director. Request a free trial by email; we email the sign-in link when ready so you can supply your information and test your receptionist.
How long does setup take, and what should I prepare?
Setup uses a chat of about 10-15 questions, followed by forwarding and a test call. Have your services, area, hours, General Price List and on-call contacts ready. Setup time depends on gathering those details and completing your phone system's forwarding steps.
Do I need a card to start taking calls?
Yes. A card must be on file before call forwarding goes live. The free trial you request lasts 14 days, capped at 100 minutes. We will send a reminder email two days before trial conversion, so review the terms and your call usage during the trial.
Can I cancel without contacting someone?
Yes. You can cancel online in one click, with cancellation of a paid subscription taking effect at the end of that paid month. The subscription otherwise renews monthly. If the plan lapses, calls route to your backup number or voicemail, so keep that destination current.
What should I check on the test call?
Check that the greeting names your home and includes the virtual assistant and recording notices. Then try the intake questions, urgent contact route and a message. Open the resulting alert and transcript to compare the conversation with your instructions before forwarding calls from families.